Claim Notice

Both Talent International Limited is committed to resolving its disputes in a fair and efficient manner. If you are not satisfied with the resolution that a customer service representative offers for a problem that you are experiencing, you should notify us of your dispute by sending us this form, or a signed letter with this same information.

Please complete this form in its entirety (printing or typing legibly). Retain a copy for your records and send the completed form to customercare@iobit.com. If the dispute is not resolved to your satisfaction, you may submit the dispute to the American Arbitration Association or JAMS for mediation within 30 days after sending the notice, or you may submit the dispute for arbitration or litigation. Contact the American Arbitration Association or JAMS for additional information.

Please click here to download the sample of Claim Notice.

Name:_____________________________________________________________________________________

Address:__________________________________________________________________________________

Billing address (if different):___________________________________________________________

Name and version of product:______________________________________________________________

Date of purchase or download of product:__________________________________________________

Email address associated with product:____________________________________________________

License code for product:_________________________________________________________________

Telephone number:_________________________________________________________________________

Additional contact number (optional):__________________________________________________________

In the space below, please briefly describe the nature of your dispute and attach any supporting documents that you wish.

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________________________________________________________________________________________________

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Please briefly describe the relief that you seek from Both Talent International Limited.

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Date:_________________________________     Signature:______________________________